FAQs

Order and Return
1. How to find the shipping cost?
2. How long it will take to ship the order to me?
3. Where to find my tracking number for my order?
4. Where to send your defective item back for warranty?
5. Why I got an error during checkout with paypal?

Coffee Machine Kit
1. How to build a kit for my coffee machine?
2. How to uninstall the controller from coffee machine?
3. What should I do if the thermal protection is triggered?

PID Controller
1. Why does the output LED of the PID controller blink?
2. How long does it take for a controller to auto-tune?
3. Why I can not set the cycle time to 1 second for SSR output?
4. How to calibrate a controller?

Solid State Relay (SSR)
1. Do I need a SSR or external relay?
2. Do I need a heatsink for the SSR?
3. Can I test a SSR with a Multimeter?

Sensors
1. What can I use to extend my RTD wire?
2. What can I use to extend my thermocouple wire?
3. How to join the thermocouple extension wire?
4. The measurement on the controller is not consistent with other standard, is my controller or thermocouple (TC) defective?

Automobile Gauge
1. Can the automobile gauge SYL-1813 work with more than one probe?
2. Can I use VDO sensor for the automobile gauge?

Plug & Play Controller
1. How do I select a smoker controller for my Electric Smoker?

Timer
1. Use timer to work with our controller

Application Recommendation
1. Recommendation for home brewing. 
2. Recommendation for incubator.
3. Recommendation for refrigerator control.
4. Recommendation for powder coating oven.
5. Recommendation for kiln control.